24-7Intouch Inc.
E-commerce Support Advisor
● Act as a consultant/advisor that covers a systematic approach to suggest on small tweaks or large changes to improve a merchant’s conversion rates and entire store interface.
● Helps determine how to create a winning offer that sells, email marketing, and how to actively engage a merchant’s audience.
● Suggest on what makes a winning product and acts as a professional assistant for online business to help manage their daily businesses.
● Also helps implement solutions that propel profits in e-commerce and enhance business productivity.
JPMorgan Chase and Co.
Fraud Claims Specialist
● Processes claim request and determine fraud transactions.
● Decision Claims and provides representation for denial or approval of a certain claim.
● Coordinates closely with Inter-Branch Payment Transfer Team and Uniform Commercial Code Team to obtain details of a certain transaction that transpired.
Klook
Customer Expert Group / Content and Creative Writer
● Ensures collaboration with PR executives/Marketing Team.
● Prints digital content for the aforementioned company and provides information of the products and services they offer.
● Develops content that accurately reflects company principle.
● Produces written copies of articles in the form of editorial, screenplays, and promotional marketing material.
